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Trusted Child and Family Care Services for Your Hotel Guests

Crunch Care partners with concierge teams to provide safe, reliable, and fully-vetted caregivers for families staying at your property. Guests may book directly or your team may submit a request on their behalf.

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Fully Screened Caregivers | Background Checked | Experienced Professionals

WHY CRUNCH CARE IS THE RIGHT PARTNER FOR HOTEL CONCIERGE TEAMS

Corporate-Level Screening and Recruiting Standards

Crunch Care brings a professional recruiting methodology to childcare. Every caregiver is thoroughly screened, background-checked, interviewed, and reference-verified to ensure the highest level of safety and reliability.

A Reliable Partner for Hotels and Families Nationwide

We have supported hotels, resorts, and corporate travel programs for years, helping concierge teams deliver dependable family care solutions to their guests.

Fast Response and Flexible Scheduling

Whether a guest books directly or your team submits a request, our coordinators respond quickly. We aim to support same-day and next-day care options whenever possible.

Caregivers Equipped for Diverse Guest Needs

Our professionals include newborn care specialists, family assistants, travel sitters, and caregivers experienced with special needs. We help hotels accommodate families in a wide range of situations.

Booking Options

Guest Booking

Refer Guests to Book Direct

Ideal for traveling families who want a simple, secure way to book trusted childcare during their stay.

Traveling with children can be unpredictable. Crunch Care makes it easier. Our Guest Booking Form gives you direct access to highly qualified, fully screened caregivers who can support your family during your visit.

Whether you need a few hours for dinner or extended support throughout your stay, our team is here to help.

We will connect you with caregivers who are fully vetted and background-checked, offering safe, reliable care for traveling families.

Submit your details and we will reach out promptly with next steps.

Concierge Booking

On Behalf of a Guest

Concierge teams can request childcare on behalf of their guests once the required Family Waiver & Agreement has been completed. This ensures our team has the information needed to match each family with the right caregiver.

Crunch Care provides access to highly qualified, fully vetted caregivers who can support a wide range of family needs during a guest’s stay. Whether the request is for short-term coverage, extended support, or specialized care, we coordinate the process with efficiency and professionalism.

Step 1: Family Waiver & Agreement (Required)

The guest or family must complete this waiver before our team can process a concierge booking. This step ensures we have all safety, contact, and care details needed to move forward.

Step 2: Concierge Booking Form

Once the waiver is submitted, your team may use the form below to request care on behalf of the guest. Our coordinators will review the request promptly and reach out with next steps.

What Happens After You Submit

Once your form is submitted, our team begins working on your request right away. A Crunch Care coordinator reviews the information, confirms the details, and matches your guest with the most suitable caregiver. After the match is made, we reach out promptly with confirmation and next steps. Our goal is to provide a smooth, reliable experience for both your team and your guests.

1

Submit Request

You complete the Guest or Concierge Booking Form to share the family’s needs and schedule.
2

Coordinator Review

A Crunch Care coordinator reviews the request and verifies all required information, including the Family Waiver for concierge bookings.
3

Caregiver Match

We identify a fully vetted, experienced caregiver who aligns with the family’s care needs, schedule, and location.
4

Confirmation

We connect with the guest or concierge team to confirm availability and provide the next steps.
All reservations include a four-hour minimum booking requirement.

Who We Serve

Crunch Care supports a wide range of family needs for guests staying at your property. Our caregivers provide reliable, professional care for families traveling for business, leisure, events, or extended stays.

Families Traveling for Leisure

For those seeking connection, rest, or adventure, our caregivers provide gentle support that helps families experience the very best of their trip. Whether exploring the destination or unwinding in their room.

Guests Traveling for Business

For parents balancing work and family while away, we offer dependable, discreet care that allows you to focus on meetings and commitments, knowing your children are in attentive, trustworthy hands.

Evenings Out and Special Occasions

Whether you are enjoying dinner, attending a wedding, or treating yourself to a spa experience, our caregivers ensure your children are cared for with warmth, safety, and reassurance.

Extended Stays and Long Visits

For guests staying multiple nights, weeks, or relocating temporarily, we provide consistent, comforting care that adapts to your family’s routines and creates a sense of stability while traveling.

Support for Infants and Newborns

Our newborn care specialists bring a peaceful, nurturing presence for families traveling with infants—offering help with routines, soothing, feeding, and restful transitions.

Children With Unique or Specialized Needs

We offer experienced caregivers for families who require additional support. With patience, understanding, and exceptional attentiveness, we help every child feel comfortable and included.

Frequently Asked Questions

Booking & Availability

One of the key benefits of Crunch Care is our ability to provide back-up care on short notice. While we always recommend booking in advance when possible, we do our best to accommodate same-day or next-day needs.

Yes! We do our best to accommodate same-day childcare needs. One of the key benefits of Crunch Care is our ability to provide back-up care on short notice.

We always recommend booking in advance when possible, though we can accommodate same-day or next-day needs when necessary. Booking ahead helps ensure better availability and matching!

Yes! We offer overnight newborn care as one of our specialized services. We can also provide extended care coverage for longer periods. For stays extending until 3 am, we typically consider this regular childcare rather than overnight care.

Caregiver Qualifications

Yes! All Crunch Care providers go through a rigorous screening process that includes:

  • In-depth interviews
  • Nationwide background checks
  • Reference verification
  • CPR/First Aid certification validation
  • Experience assessment and ongoing quality checks

Our standard background check includes felony and misdemeanor checks, DMV records, Social Security verification, Sexual Offender File check, and Trustline background registry filing. We're known for our thorough vetting process!

Yes! We have infant and newborn care specialists on our team. We hire caregivers specifically for newborn and infant care roles, and we offer overnight newborn care as one of our specialized services. All our caregivers have at least 2 years of recent, professional childcare experience.

Yes! We hire special needs care providers as part of our team. We have caregivers specifically trained to work with children who have unique or specialized needs.

Booking Process

The waiver provides essential information that ensures clarity, safety, and comfort for everyone involved. It must be completed before a booking is processed, whether booked directly or through a concierge.

Yes. It is incorporated into the Guest Booking Form and completed during the booking process.

Yes. Concierge bookings cannot move forward until the guest or family completes the waiver. This ensures our team has all necessary information to safely match a caregiver.

We do partner with hotel concierge teams to provide the best experience for guests through our Hotel and Vacation Care services. However, I don't have specific information about how concierges can manage multiple bookings. For details about concierge booking processes and managing multiple guest requests, please contact our team at [email protected] or 877-553-4231 ext. 89!

Service Details

Our caregivers support a wide range of ages! We provide care for:

  • Newborns and infants (including overnight newborn care specialists)
  • Children of all ages
  • Seniors (with customized care plans and daily living assistance)

We have specialized caregivers trained for different age groups to meet your family's specific needs!

Yes! We offer Hotel and Vacation Care services where our caregivers provide a familiar touch for out-of-town guests in hotels and vacation rentals. We partner with hotel concierge teams to provide the best experience for guests!

Unfortunately, asking caregivers to drive children during scheduled care is not permitted as it's not covered by our insurance. However, if transportation is absolutely necessary, we can provide a Driving Authorization and Liability Waiver that the parent must sign before the start of care.

For other questions about off-property activities beyond driving, please contact our team at [email protected] or 877-553-4231 ext. 89!

All our caregivers go through CPR/First Aid certification validation as part of our rigorous screening process, and we do have special needs care providers available.

For information about medical care capabilities and limitations, please contact our team at [email protected] or 877-553-4231 ext. 89!

Pricing & Policies

Our pricing varies based on the type of service and specific needs:

  • Short-term backup care: $45-$55 per hour depending on the request
  • Long-term Staff Nanny: Begins at $36 per hour (specific rates discussed for your area)
  • Special events care: Starts at $48 per hour
  • Sleep consultations: $250 per hour (concierge option available for $1500)
  • Self-service placement: $750 deposit + $750 final fee upon acceptance

Pricing is determined by factors like service type, region, and specific requirements. We'll discuss the exact rates applicable to your area before you choose our services!

We do offer overnight newborn care services! For stays extending until 3 am, we usually consider this regular child care at $45 per hour rather than overnight care.

However, for details about overnight pricing and how it compares to daytime rates, please contact our team at [email protected] or 877-553-4231 ext. 89!

Our cancellation policy is:

  • 24+ hours notice: $35 cancellation charge
  • Less than 24 hours notice: Full day services charge - you'll be billed in full for the scheduled care

We understand that plans change, but this policy helps us manage our caregiver scheduling effectively!

Safety & Security

Yes! Our Staff Nannies receive comprehensive insurance coverage including:

  • Workers compensation insurance
  • Professional liability insurance
  • Crime bonding
  • Compliance with state-related laws

However, please note that driving children during scheduled care is not covered by our insurance, which is why we don't permit caregivers to drive unless special authorization and liability waivers are signed by parents.

Yes! The process depends on the type of service:

  • Long-term placements: We arrange interviews and virtual meet-and-greets to ensure a great fit between you and the caregiver.
  • Back-up and short-term care: We match you based on your preferences and the caregiver's availability.

While we do our best to provide caregiver profiles ahead of time when possible, the matching is primarily based on availability for these services. This helps ensure you feel comfortable with your caregiver choice!

All our caregivers go through CPR/First Aid certification validation as part of our rigorous screening process, so they're prepared to handle emergency situations. For urgent matters, you can contact us at:

Our caregivers are trained to prioritize safety first and will contact emergency services and notify us immediately if needed.

Yes! Our caregivers can absolutely stay with children while parents are off-property. We offer various services that include this type of care:

  • Date night coverage
  • Event childcare
  • Overnight newborn care
  • Hotel and Vacation Care for out-of-town guests

This is part of our core childcare services - providing reliable care so parents can have peace of mind while they're away!

For Concierge Teams

Simply copy the waiver link and send it to the guest via your preferred communication method. Once submitted, our team is notified automatically.

We receive immediate notification, and you may receive updates depending on your hotel's arrangements with Crunch Care.

For more details please contact our team at [email protected] or 877-553-4231 ext. 89! 

Yes, but the booking cannot proceed until the waiver is submitted. We recommend sending the waiver link to guests promptly.

Yes! We do provide event childcare services for weddings, corporate functions, and other events. We also offer both short and long-term staffing solutions and can accommodate last-minute requests when possible.

For information about availability and planning for peak times or major events, please contact our team at [email protected] or 877-553-4231 ext. 89!

empower your family with an exceptional caregiver.
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